First Option

services

Bespoke Software Services
Software - any way you want it. Sometimes you just need to create your own system, for speed, cost or special requirements. That’s where we come in.>>

IT Security Helpdesk
Need a helpdesk for IT security products? Need it 24x365? Need it branded in your name? Only want to pay for what you use? That’s where we come in.>>

Professional Services
Looking for impartial IT advice? Need to design a solution or review a project? Need some extra resources? That’s where we come in.>>

Your Branded Service Desk
Do your end-users or sales channel partners need help to access or use your systems? Need it on a flexible usage and flexible payment basis? Need extended hours or full 24x7? That’s where we come in.>>

IssueCentre
Looking to manage project issues, helpdesk tickets, customer issues? Need an easy to use flexible browser-based system? Need a choice of hosted or self-managed? That’s where we come in.>>

Managed Services
Need to manage your key IT systems? Not your core business and don’t want to hire internal resource? Looking to have it managed for you? That’s where we come in.>>

Just some of our clients

Jaguar Land Rover
Metropolitan Police
Lloyds TSB
Elizabeth Arden
Intervet (Schering Plough)
Someone we can’t mention! (So don’t ask)
Many IT companies who keep us “secret”
8 enterprise companies and over 300 small and medium size businesses

An eclectic mix

Different industries. Different countries. Different sizes. Different needs. And one thing in common.

There’s only one shared trait across our diverse customer base. They are clever, have sophisticated needs, know what they want, are open on how to get it, like to work as partners, appreciate a BS-free approach, know what ‘value for money’ really means.

Shared Interests = Mutual Success = Long-term engagement

Our average length of relationship with our customers is over 10 years. Over 95% of our customers have been with us for more than 5 years. The other 5% are simply ‘new’ relationships.

We value long-term relationships. So we ensure we work to protect them and deliver what our customers need. Ethically. With respect. With professionalism. And with a focus on their project success before our own pocket.