What online scammers would look like if they were real… goo.gl/uS6Yc

FOS celebrate in style

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…and again! We like happy customers..
“Excellent set of engineers, went above and beyond to help me and my customer..”
Thanks Jamie!


This is the kind of feedback we like” “I wish our datacentre company had this level of customer service” – our pleasure!

InfoSec 2012 Pictures!

Just a few of the MANY pictures Richard snapped, sometimes covertly, during InfoSec 2012! Don’t know about you, but I think the stand looks fantastic. Mark

Things I didn’t know yesterday #1

The founder of McAfee Anti-Virus is currently “on the run” in Belize. http://www.shortlist.com/home/how-did-this-tech-tycoon-end-up-on-the-run-in-belize

Ford Dealer Profitability & Technology Conference

We’re out and about today! This time we’re at the Ford Dealer Profitability & Technology Conference at the Henry Ford College in Loughborough. I say “we” it’s actually Peter and Charlie, so if you see a couple of FOT staff looking stressed, please say “Hi!” and take a brochure. There are a few pics on [...]

IssueCentre goes Mobile Part 1 – Android http://w…


Sneak preview not enough? IssueCentre 4.0 is now available as beta version. We think you’ll love it issuecentre.com/sneak-preview/


SEO infographic Public misconceptions or self-promo? Fascinating stuff either way seotraininglondon.org/what-do-the-pu… Thanks for this, @DannyRichman


Five Incredible—and Real—Mind Control Applications on.natgeo.com/1a2MvaB via @NatGeo

#FOSatAMF – biggest and best yet?

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Our first 25 years – it’s official @hantschamber‘s #ChamberNews Page 25 of hampshirechamber.co.uk/assets/docs/Ma…


Blowing away the myths about help desk software issuecentre.com/helpdesk-softw…


Nice bit of feedback from a happy customer:- “Awesome, Awesome, Awesome!” – Thanks Paul!

#FirstThing is back! (with some serious games to play)

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Despite what the more geeky guys on the IssueCentre team might think, the creatives down the corridor have been hard at work giving www.IssueCentre.com a fresh look – and it hasn’t just been a quick make-over. As with the IssueCentre software itself, which is due for a pretty major relaunch very soon, the Colouring-in Team […]

The post NOT JUST A LICK OF PAINT appeared first on IssueCentre.


An off the shelf product is usually just that – straight out of the box, it does everything the same way as the contents of the next box along. At the other end of the scale is Bespoke, where everything is tailor-made to fit your individual requirements. Here at First Option Software, we believe in […]

The post OFF THE SHELF (REDEFINED) appeared first on IssueCentre.


First Option Software, creators of bespoke software are keen to blow a few myths away. A popular misconception about helpdesk software is that it is for companies with a huge fleet of vehicles or support staff working 24/365. Whilst there are such companies for whom IssueCentre is a perfect solution, the possible scenarios for its […]

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Everyone’s a winner!

…so goes the 1970s Hot Chocolate chart hit, and it’s true! Despite not actually winning the coveted award itself at the recent South Coast Business Awards, the team at First Option Software are immensely proud of reaching the final selection in one of eight prestigious categories. A few of the team enjoyed a grand night […]

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InfoSec 2012

Final InfoSec 2012 preparations well under-way – Exciting stuff. Hope to see a lot of you next week! Don’t forget, Stand G81.

First Option Software granted Royal Warrant

We are enormously proud to announce that First Option Software Ltd have been granted a Royal Warrant as a Supplier of Software Services to Her Majesty The Queen.

The post First Option Software granted Royal Warrant appeared first on First Option Software Ltd..

I am NOT a Robot, honestly

As the www.issuecentre.com site is currently undergoing an SEO initiative, we have started receiving larger volumes of spam via a webform which sends us an email. Because of this, we needed to implement a Completely Automated Public Turing test to tell Computers and Humans Apart or CAPTCHA (I had no idea it was an initialism either) implemented on […]

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InfoSec 2012

Come and see us at InfoSec 2012 on Stand G81! If you haven’t registered yet simply follow this link: https://reedexhibitions.circdata-fusion.co.uk/forms/ie/ie2012.aspx?exhibitorid=52d53396-504d-4ff4-9960-17e248a74d77