Top 15 Most Shocking Social Media Disasters of 2011

Have a read of these and see why your company NEEDS Social Media staff. http://mashable.com/2011/12/31/social-media-disasters-2011/

OFF THE SHELF (REDEFINED)

An off the shelf product is usually just that – straight out of the box, it does everything the same way as the contents of the next box along. At the other end of the scale is Bespoke, where everything is tailor-made to fit your individual requirements. Here at First Option Software, we believe in […]

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I am NOT a Robot, honestly

As the www.issuecentre.com site is currently undergoing an SEO initiative, we have started receiving larger volumes of spam via a webform which sends us an email. Because of this, we needed to implement a Completely Automated Public Turing test to tell Computers and Humans Apart or CAPTCHA (I had no idea it was an initialism either) implemented on […]

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FOS celebrate in style

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InfoSec 2012 Pictures!

Just a few of the MANY pictures Richard snapped, sometimes covertly, during InfoSec 2012! Don’t know about you, but I think the stand looks fantastic. Mark

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Nice bit of feedback from a happy customer:- “Awesome, Awesome, Awesome!” – Thanks Paul!

Things I didn’t know yesterday #1

The founder of McAfee Anti-Virus is currently “on the run” in Belize. http://www.shortlist.com/home/how-did-this-tech-tycoon-end-up-on-the-run-in-belize

Everyone’s a winner!

…so goes the 1970s Hot Chocolate chart hit, and it’s true! Despite not actually winning the coveted award itself at the recent South Coast Business Awards, the team at First Option Software are immensely proud of reaching the final selection in one of eight prestigious categories. A few of the team enjoyed a grand night […]

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@IssueCentre

You are invited to #FirstThing – Serious Games – eepurl.com/NkUR1

@FOSoftware

SEO infographic Public misconceptions or self-promo? Fascinating stuff either way seotraininglondon.org/what-do-the-pu… Thanks for this, @DannyRichman

@FOSoftware

Sneak preview not enough? IssueCentre 4.0 is now available as beta version. We think you’ll love it issuecentre.com/sneak-preview/

First Option Software granted Royal Warrant

We are enormously proud to announce that First Option Software Ltd have been granted a Royal Warrant as a Supplier of Software Services to Her Majesty The Queen.

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@FOSoftware

IssueCentre website gets a fresh new look. Not just a pretty face, though, this is no quick make-over! issuecentre.com/index.php/not-…

#FOSatAMF – biggest and best yet?

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…and again! We like happy customers..
“Excellent set of engineers, went above and beyond to help me and my customer..”
Thanks Jamie!

Ford Dealer Profitability & Technology Conference

We’re out and about today! This time we’re at the Ford Dealer Profitability & Technology Conference at the Henry Ford College in Loughborough. I say “we” it’s actually Peter and Charlie, so if you see a couple of FOT staff looking stressed, please say “Hi!” and take a brochure. There are a few pics on [...]

Social Media in the Modern Workplace.

Birds do it, bees do it, even educated fleas do it! Ok the last example was a lie, but the all-encompassing behemoth of Social Media is, whether you like it or not, here to stay.When a service has got to the point where my Mum is using it, there is no going back. It’s not [...]

@FOSoftware

We’re still after First Line engineers to help us deliver our great service – see here… plus.google.com/10033784421827…

@UKITHelpdesk

This is the kind of feedback we like” “I wish our datacentre company had this level of customer service” – our pleasure!

NOT JUST A LICK OF PAINT

Despite what the more geeky guys on the IssueCentre team might think, the creatives down the corridor have been hard at work giving www.IssueCentre.com a fresh look – and it hasn’t just been a quick make-over. As with the IssueCentre software itself, which is due for a pretty major relaunch very soon, the Colouring-in Team […]

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IssueCentre goes Mobile Part 1 – Android http://w…

HELPDESK SOFTWARE – MYTHS BLOWN

First Option Software, creators of bespoke software are keen to blow a few myths away. A popular misconception about helpdesk software is that it is for companies with a huge fleet of vehicles or support staff working 24/365. Whilst there are such companies for whom IssueCentre is a perfect solution, the possible scenarios for its […]

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@IssueCentre

Blowing away the myths about help desk software issuecentre.com/helpdesk-softw…

#FirstThing is back! (with some serious games to play)

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